You will receive a shipping confirmation email from our team when your order ships. This email contains the tracking details for your order, along with a clickable link to view order updates. You can also sign up for text alerts during checkout which will send order status updates to your mobile number.
All of our orders are backed by our BT 100% Satisfaction Guarantee. If there was an issue with your order, simply let us know and we will replace your order at no charge. We generally ask for a photo of the issue so we can address the problem properly on our end.
If you cannot find your school, it is likely we haven't partnered with the school yet. No worries! Contact us and we will be happy to reach out to the school regarding a partnership.